ICT Engineer

- Showcase your ICT skills in a challenging new role - Grow and thrive in an innovative utility network - Full Medical, Life & Income Protection Insurance + Flexible working options
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  • Showcase your ICT skills in a challenging new role
  • Grow and thrive in an innovative utility network
  • Full Medical, Life & Income Protection Insurance + Flexible working options

About WEL Networks

With around 270 employees, owned by and working for the community, WEL Networks has been serving the Waikato for 100 years, distributing power from the national grid, connecting over 160,000 people to electricity services.

Based in Hamilton, we play an essential role in the region's economic and social development by identifying and investing in new technologies that will modernise our network and future-proof our region. We’re excited to be broadening our horizons as we diversify from a traditional lines company into a multi-utility.

As the world is going through a period of significant change and adjusting to a new normal, so too is WEL Networks. With the energy landscape changing at pace, through the acceleration of Electrification, Solar, Batteries, and EVs driving changing customer expectations, we are focussing now more than ever on unlocking our energy potential and realising our vision: to create an innovative energy future.

We are looking for skilled, innovative and enthusiastic individuals to join our team in supporting the company through this exciting new chapter and into the future.

About the role

As an ICT Engineer you will ensure the company’s information and communication systems consistently meet user, business and operational processes requirements in an effective manner, and provide systems support to end users.

Primarily, this role will provide specialist ICT support for the end user computing function covering PCs/tablets, and mobile devices management as well as associated software and peripherals in a corporate Microsoft windows environment.

You will be passionate about current and emerging technologies and be proficient in one or more of the team’s core functions - Azure technology, systems integration, servers, storage, virtualization, network, VoIP and database administration. 


  • Ensuring PC, Server and network hardware and software meet personal computing, and business operational requirements
  • Providing support across all levels of the Service Desk
  • Work collaboratively with members of your team and across technology group to ensure the reliability and robustness of ICT services provided as a whole
  • Maintaining the security and integrity of company information systems
  • Supporting continuous improvement in the use and performance of systems, company-wide.

Skills and experience

  • An tertiary business computing qualification or industry recognised vendor qualification such as Microsoft Certified Modern Desktop Administrator
  • Minimum 3 years’ experience in a similar role in a sizeable organisation, including working with PC,  servers, storage and network configurations
  • Strong troubleshooting and analytical abilities
  • A self-starter, hungry for knowledge, who works well with people and contributes to a positive team culture

We are passionate about providing excellent service in the Technology team and will require you to have a demonstrable commitment to high quality customer service as well as high level written and spoken English language skills.

Staff Benefits

At WEL, we look after our people – with medical, life and income protection insurance, a variety of flexible working options, the safest equipment and plenty of upskilling opportunities. We will also help you with relocation expenses when moving into the Waikato.

We are committed to making sure our people go home safe every day, and with a drug and alcohol free worksite we will require you to take a drug and alcohol test before you join us.

How to Apply

At WEL we value diversity and innovation, and want extraordinary people with vision to join us.  It is important to us that we get to experience a little bit of the ‘real you’ in your application.  Apply now with your CV and please take the time in a cover letter to tell us what really floats your boat – what sets you apart, why you want to be a part of our team and some of your proudest achievements.

View the full position description for more details and if this opportunity sounds like the right fit for you, please apply! 

Applications close 20 June 2021


Or, know someone who would be a perfect fit? Let them know!


114 Maui Street
3200 Hamilton Directions 07 850 3100 View page

Enabling our people

At WEL we look after our people. 

We are driven to upskill, bringing new trainees into the industry annually, and nurturing and growing our staff. 

We have an active social club, encouraging our employees to interact, include their families in their work lives and just have fun!

Through our WEL Balanced programme we provide a range of wellbeing and wellness initiatives to enable our employees to thrive in our communities.

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